Privacy Policy | Nisha Fashions

Terms & Conditions

We at Nisha Fashions take your privacy seriously. This Privacy Policy explains what information we collect from users and how we use it.

Information We Collect:

We collect information you provide when you register for an account, make a purchase, or contact us (e.g., name, email address, shipping address).
We collect technical data from your browsing activity (e.g., IP address, browsing history on our website). This data is anonymized and used for website analytics.
We may collect information from your interaction with our website (e.g., product reviews, feedback).

How We Use Your Information:

We use your information to fulfill orders, manage your account, and provide customer service.
We may use your contact information to send you promotional emails or updates about our products and services (with the option to opt-out).
We may use anonymized data to improve our website and personalize your experience.

Data Retention:

We will retain your information for as long as your account is active or as needed to provide you with services. We will delete your information upon request or when it's no longer necessary.

Your Rights:

You have the right to access, correct, or delete your personal information.
You can opt-out of receiving marketing communications from us.

Third-Party Sharing:

We may share your information with third-party service providers who help us operate our website and fulfill your orders. These providers are contractually obligated to keep your information confidential. We will not share your information with any other third party without your consent.

Security:

We take reasonable steps to protect your information from unauthorized access, disclosure, alteration, or destruction.

Changes to this Privacy Policy:

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website.

Shipping and Delivery Policy:

Order Processing:

We begin processing your order shortly after it's placed.

Dispatch Times:

Orders are typically dispatched by the end of the business day following your order confirmation.

Delivery Timeframes:

Major Cities: Expect your order within 2-3 business days.
Other States: Delivery will typically take 3-5 business days.
Remote Locations: For remote locations within India, deliveries may take up to a week.

Please note: These are estimated delivery timeframes and may vary depending on your location and unforeseen circumstances. We will provide you with a tracking number once your order is shipped, allowing you to monitor its progress.

Order Cancellation:

We understand that situations may change after placing an order. You can cancel your order within 24 hours of placing it by contacting us through nishafashions.in@gmail.com or 9791213551. If you cancel your order within this timeframe, your amount will be refund within 3-5 business days. Currently, we are unable to offer order cancellations after 24 hours due to limitations with our fulfillment process. We apologize for any inconvenience this may cause and are actively working on improving our cancellation policy.

Returns:

We want you to be completely satisfied with your purchase. However, as a new business, we are still establishing our return processes. Currently, we can only accept returns for items with acceptable manufacturing defects. We thoroughly inspect all items before shipping, but if you believe you have received a defective item, please contact us within a days of receiving your order at nishafashions.in@gmail.com or 9791213551.

To facilitate a return for a defective item, you will need to:

Parcel opening video and attach clear photos or a video of the defect.

Once we receive your request and verify the defect, you need to send our product return to us and refund process will be initiated and you will get your refund within 3-5 business days. Unfortunately, at this time, we cannot accept returns for reasons other than manufacturing defects.

We appreciate your understanding as we continue to develop our return policy. We are committed to providing excellent customer service and will update this policy as our business grows.

If you have any questions about this Privacy Policy, please contact us at nishafashions.in@gmail.com or raise your query through what`s app number 9791213551.